frequently ask questions
Ask everything you need to know about our services
Briefing/ Getting started
What info do I need to brief properly?
Good question. If you already know what type of product/s you are looking for, how many items you need and when you need them, then getting a quote is fairly straightforward. Simply fill out this Quick Brief and we can come back to you ASAP.
If you want to create a custom product or are not sure what you are looking for, get in touch with our team today to book a discovery call.
I’ve not sourced branded merchandise before – can you help?
Sure! We have worked with lots of business and team members who are new to the world of branded merch and will happily navigate you through it. Whatever you need help with, from product ideas to pricing, from compliance to logistics, we are here to help. Get in touch with one of our team today and let’s make your merchandise EASY!
Budget/ Pricing
I just want the best price – can you give it to me?
That depends. Whilst we are happy to price match and are very experienced at negotiating the best price on your behalf, we never sacrifice quality for the sake of finding the lowest possible price. Get in touch and let’s see if we can help!
Can you help with guide pricing?
Absolutely! With over 15 years experience and having quoted on 1000’s of products we can give you a pretty accurate price guide very quickly. Get in touch with our team – we’d be happy to help!
I’m not sure what my budget is – can you still help me?
No Problem! Many of the clients we work with don’t yet have a confirmed budget. Whilst it is an important component of any brief (as it can determine the type of products we can offer you) this is definitely something we can help you with. Get in touch with our team today to get started.
General
I’m a supplier. What’s the best way to get in touch?
If you are a supplier please contact us at suppliers@inck.com.au
Why do you call it Branded Merchandise?
There are loads of companies out there offering 100’s of pages of promo products that all look the exact same. We feel that branded merchandise better describes what we offer – premium quality products that can be activated in a whole range of ways to promote your brand and genuinely engage with your customers. Looking for the Perfect Product? Get in touch and let us show you the difference!
Does Inck (really) take care of everything?
Yes. From the moment you get in touch with our team, right up until the day your promotional products are delivered, we are here to make your life EASY. We’ll help you find the perfect product and also take full responsibility for all the (boring but important) logistical, legal, safety and compliance issues that apply. Whatever you need, we will take care of it!
Do you have a catalogue?
Yes. Feel free to check out some of our latest catalogues here. Even easier? Get in touch, let us know a bit about your brief and we can put together a bunch of ideas for you!
My company has a preferred supplier policy and we’re looking to go out to tender, who should we contact?
Please get in touch with us at adrian@inck.com.au – We are very experienced working on big-budget projects and would welcome the opportunity to be considered.
I’m not in Sydney – is that a problem?
Not a problem! We have customers (and suppliers) spread throughout Australia and the rest of the world. Just let our friendly team know what you need and let us take care of the rest!
I’m looking for a new supplier – Why Inck?
We can give you a million reasons why we think you’ll love working with us. But, don’t just take our word for it. How about we put you in touch with one of our recent customers so you can chat with them about their experience? Get in touch with one of our team who would be happy to help.